The other day, I stopped in at a fast food joint to get something to eat.  I gave my order to the person standing behind the cash register, who did not acknowledge the order in any way and made no move to enter it into the cash register.  Instead, he was looking around me, silently trying to get the attention of someone out in the dining area.  No customers were standing in line, so I figured it had to be someone already seated.  The person behind the register moved down the counter, still gesturing to some unseen person, extending a hand, but did not call out to whomever it was.  Nor did he say anything to me, such as "I'll be right with you."

Slightly put out, I waited as the person returned to the cash register.   Again, I gave my order, and again, the person ignored me, still looking around me at some unknown person.  Now completely pissed, I asked him, "Are you going to wait on me or are you going to talk to somebody else?"

Finally, the clueless clerk spoke.  "I was just trying to give him his change!" and showed me three pennies.  First of all, there was no "him" to be seen -- the ordering area had been empty of people the entire time I'd been inside the restaurant -- and secondly, you don't get that invisible person's attention by gesturing silently, however much you stare and wave your arms.

Thoroughly irritated by this time, I said, "Fuck it" and stalked out, getting my meal elsewhere, from a place where I was actually able to get someone to take my order.

tags: rants  life  customer service